https://community.plus.net/t5/My-Account-Billing/Help/m-p/2033555#M75294 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/148201">@Malc2</a></SPAN>,<BR /><BR />Welcome to the Plusnet Community<BR /><BR />You can request a copy of the information we hold on you, including any call recordings we have by making a data subject access request using our <A href="https://btprivacy.my.onetrust.com/webform/a0327856-31fc-4f51-b6d3-1c9e883e1ecf/4e5e40b3-c897-4db3-bf1d-faddacb79714" target="_blank">online form</A>. Our full privacy policy can be found <A href="https://www.plus.net/help/legal/privacy-policy/" target="_blank">here</A>.&nbsp;<BR /><BR />If there has been some issue with your order, if you have not already I would recommend giving us a call on 0330 1239 123 and one of our guides can listen to the call and potentially resolve the issue for you.<BR /><BR />Alex</P> Tue, 30 Dec 2025 10:02:27 GMT Alex_H 2025-12-30T10:02:27Z https://community.plus.net/t5/My-Account-Billing/Help/m-p/2033530#M75291 Is there any way I can get a copy of my call that I made when joining plusnet . Mon, 29 Dec 2025 13:41:43 GMT https://community.plus.net/t5/My-Account-Billing/Help/m-p/2033530#M75291 Malc2 2025-12-29T13:41:43Z https://community.plus.net/t5/My-Account-Billing/Help/m-p/2033555#M75294 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/148201">@Malc2</a></SPAN>,<BR /><BR />Welcome to the Plusnet Community<BR /><BR />You can request a copy of the information we hold on you, including any call recordings we have by making a data subject access request using our <A href="https://btprivacy.my.onetrust.com/webform/a0327856-31fc-4f51-b6d3-1c9e883e1ecf/4e5e40b3-c897-4db3-bf1d-faddacb79714" target="_blank">online form</A>. Our full privacy policy can be found <A href="https://www.plus.net/help/legal/privacy-policy/" target="_blank">here</A>.&nbsp;<BR /><BR />If there has been some issue with your order, if you have not already I would recommend giving us a call on 0330 1239 123 and one of our guides can listen to the call and potentially resolve the issue for you.<BR /><BR />Alex</P> Tue, 30 Dec 2025 10:02:27 GMT https://community.plus.net/t5/My-Account-Billing/Help/m-p/2033555#M75294 Alex_H 2025-12-30T10:02:27Z