https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/2031240#M75143 <P>Hello,</P><P>&nbsp;</P><P>Second month in the row I'm receiving wrong bill, that does not match the terms that were signed at the start.</P><P>&nbsp;</P><P>Charged: 47.99 monthly</P><P>Contract: 33.99 monthly</P><P>&nbsp;</P><P>After the last call to support, the extra 14 were added back as balance to the account, however, this month these have been subtracted back.</P><P>&nbsp;</P><P>1 Balance brought forward £14.00</P><P>1 Full Fibre 900 05/12/25 04/01/26 £47.99</P><P>1 Gesture of goodwill 07/11/25 07/11/25 -£14.00</P><P>1 Payment 13/11/25 13/11/25 -£14.00</P><P>&nbsp;</P><P>Thanks.</P> Fri, 05 Dec 2025 14:38:20 GMT muller_md 2025-12-05T14:38:20Z https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/2031240#M75143 <P>Hello,</P><P>&nbsp;</P><P>Second month in the row I'm receiving wrong bill, that does not match the terms that were signed at the start.</P><P>&nbsp;</P><P>Charged: 47.99 monthly</P><P>Contract: 33.99 monthly</P><P>&nbsp;</P><P>After the last call to support, the extra 14 were added back as balance to the account, however, this month these have been subtracted back.</P><P>&nbsp;</P><P>1 Balance brought forward £14.00</P><P>1 Full Fibre 900 05/12/25 04/01/26 £47.99</P><P>1 Gesture of goodwill 07/11/25 07/11/25 -£14.00</P><P>1 Payment 13/11/25 13/11/25 -£14.00</P><P>&nbsp;</P><P>Thanks.</P> Fri, 05 Dec 2025 14:38:20 GMT https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/2031240#M75143 muller_md 2025-12-05T14:38:20Z https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/2031243#M75144 <P>After the call to support, this seems to be sorted, but only next months bill will prove that.</P> Fri, 05 Dec 2025 14:50:19 GMT https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/2031243#M75144 muller_md 2025-12-05T14:50:19Z