https://community.plus.net/t5/My-Account-Billing/How-to-raise-an-account-query-ticket/m-p/2030203#M75030 <P>Hi Mike,</P> <P>Apologies for the difficulties you've had contacting us.&nbsp;</P> <P>I've cancelled your account in line with the One Touch Switch, and your final bill will generate shortly.&nbsp;</P> <P>If there are any further issues, please let us know.&nbsp;</P> <P>I hope this helps.&nbsp;</P> Fri, 28 Nov 2025 12:00:29 GMT Gandalf 2025-11-28T12:00:29Z https://community.plus.net/t5/My-Account-Billing/How-to-raise-an-account-query-ticket/m-p/2030198#M75028 <P>Hi,</P> <P>Anyone know how to get in touch with Plusnet via a ticket or email these days?&nbsp; Phone seems to be the only option and I have been on hold too long.</P> <P>I cancelled my service and it was due to end yesterday but it hasn't, and now I've received an out of contract bill for around £50.&nbsp; How do I get this cancelled if I can't get hold of Plusnet?</P> Fri, 28 Nov 2025 11:26:59 GMT https://community.plus.net/t5/My-Account-Billing/How-to-raise-an-account-query-ticket/m-p/2030198#M75028 Mikew7667 2025-11-28T11:26:59Z https://community.plus.net/t5/My-Account-Billing/How-to-raise-an-account-query-ticket/m-p/2030203#M75030 <P>Hi Mike,</P> <P>Apologies for the difficulties you've had contacting us.&nbsp;</P> <P>I've cancelled your account in line with the One Touch Switch, and your final bill will generate shortly.&nbsp;</P> <P>If there are any further issues, please let us know.&nbsp;</P> <P>I hope this helps.&nbsp;</P> Fri, 28 Nov 2025 12:00:29 GMT https://community.plus.net/t5/My-Account-Billing/How-to-raise-an-account-query-ticket/m-p/2030203#M75030 Gandalf 2025-11-28T12:00:29Z