topic Re: Please wait until we’ve finished updating your phone service before making another change. in My Account/Billing

Please wait until we’ve finished updating your phone service before making another change.

zippy-666 — Sun, 23 Nov 2025 13:48:13 GMT

Hello
Am getting :

Please wait until we’ve finished updating your phone service before making another change.

When checking on my account (was checking if any possible upgrades at this time).

Can this be looked into as not put any orders for phone service.

Thanks

darrenf

Re: Please wait until we’ve finished updating your phone service before making another change.

bmc — Sun, 23 Nov 2025 15:07:25 GMT

@zippy-666

This is a known glitch. You need a member of staff to clear it.

Either wait and hope one spots this thread or phone Support.

Brian

Re: Please wait until we’ve finished updating your phone service before making another change.

Linzi_H — Tue, 25 Nov 2025 09:25:12 GMT

Hi @zippy-666

Welcome to the Community.

If you call our team directly, this will be the quickest option to get this resolved.

If you need any further help though, please send over a Private Message.

Linzi