https://community.plus.net/t5/My-Account-Billing/Claim-Plusnet-Reward/m-p/2029481#M75000 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/147842">@sss6</a></SPAN></SPAN>,</P> <P>Welcome to the Community!</P> <P>I'm sorry to hear about the trouble you're having claiming your reward card, and I'd love to help you to get this sorted. I've popped you through a <A href="https://community.plus.net/t5/notes/privatenotespage" target="_blank">Private Message</A>, so we can get this chased up for you.</P> <P>Rach</P> Fri, 21 Nov 2025 14:29:09 GMT Rach_H 2025-11-21T14:29:09Z https://community.plus.net/t5/My-Account-Billing/Claim-Plusnet-Reward/m-p/2029374#M74991 <P>I received an email to claim my Plusnet reward but I cannot claim it because it does not recognise my updated username. I don't remember what the original username was. Please help. Thanks.</P> Thu, 20 Nov 2025 22:24:19 GMT https://community.plus.net/t5/My-Account-Billing/Claim-Plusnet-Reward/m-p/2029374#M74991 sss6 2025-11-20T22:24:19Z https://community.plus.net/t5/My-Account-Billing/Claim-Plusnet-Reward/m-p/2029481#M75000 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/147842">@sss6</a></SPAN></SPAN>,</P> <P>Welcome to the Community!</P> <P>I'm sorry to hear about the trouble you're having claiming your reward card, and I'd love to help you to get this sorted. I've popped you through a <A href="https://community.plus.net/t5/notes/privatenotespage" target="_blank">Private Message</A>, so we can get this chased up for you.</P> <P>Rach</P> Fri, 21 Nov 2025 14:29:09 GMT https://community.plus.net/t5/My-Account-Billing/Claim-Plusnet-Reward/m-p/2029481#M75000 Rach_H 2025-11-21T14:29:09Z