https://community.plus.net/t5/My-Account-Billing/Cashback-Reward-wrong-amount/m-p/2025785#M74654 Hi, I placed my Full Fibre 900 on 21/09 and my service was successfully activated on 10/10. All good there. <BR />I received an email today regarding my reward card which is £120. When I signed up the advertised cashback was £145. What happened there?<BR />Thanks in advance. Wed, 22 Oct 2025 13:15:32 GMT dimcass 2025-10-22T13:15:32Z https://community.plus.net/t5/My-Account-Billing/Cashback-Reward-wrong-amount/m-p/2025785#M74654 Hi, I placed my Full Fibre 900 on 21/09 and my service was successfully activated on 10/10. All good there. <BR />I received an email today regarding my reward card which is £120. When I signed up the advertised cashback was £145. What happened there?<BR />Thanks in advance. Wed, 22 Oct 2025 13:15:32 GMT https://community.plus.net/t5/My-Account-Billing/Cashback-Reward-wrong-amount/m-p/2025785#M74654 dimcass 2025-10-22T13:15:32Z https://community.plus.net/t5/My-Account-Billing/Cashback-Reward-wrong-amount/m-p/2025828#M74666 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/20221">@dimcass</a></SPAN>,</P> <P>Welcome back to the Community!</P> <P>I can absolutely understand your confusion with this. I've passed this on to be looked into, and if the team need any further information then I will let you know.</P> <P>Rach</P> Wed, 22 Oct 2025 15:34:05 GMT https://community.plus.net/t5/My-Account-Billing/Cashback-Reward-wrong-amount/m-p/2025828#M74666 Rach_H 2025-10-22T15:34:05Z