https://community.plus.net/t5/My-Account-Billing/Can-t-set-up-direct-debit/m-p/2021556#M74341 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/147161">@tangatanoa</a>&nbsp;That sounds strange - usually, you set up payment once you have accepted the contract. I suggest you contact Plusnet by phone and sort this.</P> Fri, 19 Sep 2025 17:49:31 GMT jab1 2025-09-19T17:49:31Z https://community.plus.net/t5/My-Account-Billing/Can-t-set-up-direct-debit/m-p/2021554#M74339 <P>New customer to Plusnet and was surprised to get a message that I hadn't paid my account this month - I don't remember this happening when I changed my ISP last time.&nbsp; I'm now trying to set up future payment details but their website comes back with an error at the appropriate page.&nbsp; Anyone else having similar problems?</P> Fri, 19 Sep 2025 17:43:56 GMT https://community.plus.net/t5/My-Account-Billing/Can-t-set-up-direct-debit/m-p/2021554#M74339 tangatanoa 2025-09-19T17:43:56Z https://community.plus.net/t5/My-Account-Billing/Can-t-set-up-direct-debit/m-p/2021556#M74341 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/147161">@tangatanoa</a>&nbsp;That sounds strange - usually, you set up payment once you have accepted the contract. I suggest you contact Plusnet by phone and sort this.</P> Fri, 19 Sep 2025 17:49:31 GMT https://community.plus.net/t5/My-Account-Billing/Can-t-set-up-direct-debit/m-p/2021556#M74341 jab1 2025-09-19T17:49:31Z https://community.plus.net/t5/My-Account-Billing/Can-t-set-up-direct-debit/m-p/2021564#M74342 <P>I think they've got a bad link in their website.&nbsp; Went via another route and got it sorted.&nbsp;&nbsp;</P> Fri, 19 Sep 2025 18:25:24 GMT https://community.plus.net/t5/My-Account-Billing/Can-t-set-up-direct-debit/m-p/2021564#M74342 tangatanoa 2025-09-19T18:25:24Z