topic Re: Early Termination in My Account/Billing

Early Termination

AgileInitial — Sat, 13 Sep 2025 16:17:53 GMT

Trying to find what my early termination fee. Is there a way to find this out online?

Re: Early Termination

jab1 — Sat, 13 Sep 2025 16:23:14 GMT

@AgileInitial No, there isn't.A rough idea can be got by multiplying your monthly contract price by the remaining months on your contract, but as there are 'adjustments', that figure is usually a bit high. The only way to get a true figure is to ring Customer Options on 0800 013 2632.

Re: Early Termination

outcast — Sat, 13 Sep 2025 16:46:30 GMT

This might give you a rough estimate - https://www.plus.net/help/my-account/early-termination-charges/

Re: Early Termination

lahbrannan1 — Sun, 14 Sep 2025 12:51:03 GMT

Hi @AgileInitial

I have forwarded you an email with the value of the termination fee if you were to be released from your contract prematurely.

Should you have any further questions then please do not hesitate to get in touch.

Thanks

Lee

Re: Early Termination

AgileInitial — Mon, 15 Sep 2025 09:09:46 GMT

Hi Lee, thank you for your response. Unfortunately I don't seem to have received anything.

Re: Early Termination

Marsh — Mon, 15 Sep 2025 13:25:37 GMT

Hey @AgileInitial,

I'm sorry, but I'm not sure why you haven't received the email. Can you try this link?

https://www.plus.net/wizard/?p=view_question&id=250184279

Re: Early Termination

AgileInitial — Tue, 16 Sep 2025 22:11:08 GMT

That’s worked thank you!