topic Re: Webspace transfer to Greenby in My Account/Billing

Webspace transfer to Greenby

Ken555 — Wed, 10 Sep 2025 17:55:56 GMT

I was one of those people that had free webspace as part of my account.

I thought it was meant to be transferred over to Greenby.com when they made the change to no providing directly.

When I attempt to login to Greenby it doesn't recognise my account details. Was there something that I should of done ?

Re: Webspace transfer to Greenby

MisterW — Wed, 10 Sep 2025 18:18:32 GMT

Have you had notification from Greenby that your account has transferred ?

Re: Webspace transfer to Greenby

RealAleMadrid — Wed, 10 Sep 2025 18:34:19 GMT

@Ken555 From other posts about this the general impression is that users with webspace are likely to be the last ones to be migrated to Greenby. At present I believe only Metronet emails have been migrated so it could be quite a while before webspace users are moved. Months or sometime next year has been mentioned but these are probably complete guesswork. Until you are contacted by Greenby nothing has changed.

Re: Webspace transfer to Greenby

plusnettony — Thu, 11 Sep 2025 06:57:07 GMT

In the not too distant future, you'll get notification and web space (www) will automatically transfer.

Re: Webspace transfer to Greenby

Ken555 — Thu, 11 Sep 2025 08:46:05 GMT

I should of said that my webpage has disappeared and the webspace option has gone from the member centre.

I wonder if its something that's happened when I renewed my contract, early, with Plusnet. It was due to stop on the 12th September but I went online and renewed it at the beginning of the month.

I can still FTP into the area and all the files are there.

Re: Webspace transfer to Greenby

plusnettony — Thu, 11 Sep 2025 10:03:22 GMT

@Ken555 Not sure what you see, but I can see your web page fine - webspace bits on the portal haven't moved.