topic Re: Account in My Account/Billing

Account

Kirstin77 — Mon, 04 Aug 2025 12:26:42 GMT

Is there any way to contact customer services without calling? I dont have x, or twitter or whatever it is, but need to contact them.

jab1 — Mon, 04 Aug 2025 12:32:51 GMT

@Kirstin77 Unfortunately, especially for account specific issues, the answer is no.

outcast — Mon, 04 Aug 2025 12:35:43 GMT

@Kirstin77 wrote:

Is there any way to contact customer services without calling?

You could send them a recorded delivery letter to -

Plusnet Plc, Endeavour, Sheffield Digital Campus, 1a Concourse Way, Sheffield, South Yorkshire S1 2BJ

jab1 — Mon, 04 Aug 2025 12:40:13 GMT

That is a long-winded way to resolve an accounts issue, especially if an answer is needed to a reply.