https://community.plus.net/t5/My-Account-Billing/Complaint/m-p/2014251#M73842 I have apparently been out of contract for a year paying over £12 extra a month, Plusnet said they’d email me, but it could of gone to junk file, yet every other email goes to my inbox? When I called them to help me they said they’d email couldn’t offer me anything apart from what’s advertised and not even a reward card, which is advertised, when I said I will look elsewhere the lady on the phone said, ok then! Is this what loyal, overpaying customers get? Absolutely disgusting! Sat, 19 Jul 2025 12:36:05 GMT Nicola3 2025-07-19T12:36:05Z https://community.plus.net/t5/My-Account-Billing/Complaint/m-p/2014251#M73842 I have apparently been out of contract for a year paying over £12 extra a month, Plusnet said they’d email me, but it could of gone to junk file, yet every other email goes to my inbox? When I called them to help me they said they’d email couldn’t offer me anything apart from what’s advertised and not even a reward card, which is advertised, when I said I will look elsewhere the lady on the phone said, ok then! Is this what loyal, overpaying customers get? Absolutely disgusting! Sat, 19 Jul 2025 12:36:05 GMT https://community.plus.net/t5/My-Account-Billing/Complaint/m-p/2014251#M73842 Nicola3 2025-07-19T12:36:05Z