topic No reward card email received and compensation due to broadband issues during activation in My Account/Billing https://community.plus.net/t5/My-Account-Billing/No-reward-card-email-received-and-compensation-due-to-broadband/m-p/2013676#M73808 <P><SPAN>Hello Plusnet Community Team,</SPAN></P> <P><SPAN>Just seeing if I can get any help as I haven’t received my reward card redemption email and it’s been over a month now since I received email saying there will be a&nbsp;link to claim my reward card and will be with me in the next 14 days.</SPAN></P> <P><SPAN>Reward card was included on the offer when switching to Plusnet Full Fibre.&nbsp;</SPAN></P> <P><SPAN>I have been with Plusnet since Tuesday 27th May 2025, although had issue getting the broadband working and was not activated and working until Saturday 31st May 2025. </SPAN></P> <P><SPAN>I am expecting compensation as well with it taking 5 days after activation date to get broadband working so can you please check on this as well as the reward card.</SPAN></P> <P>Thanks.</P> <P>Kind Regards,</P> <P>Calum J Proctor</P> Tue, 15 Jul 2025 10:10:46 GMT CJPROCTOR10 2025-07-15T10:10:46Z No reward card email received and compensation due to broadband issues during activation https://community.plus.net/t5/My-Account-Billing/No-reward-card-email-received-and-compensation-due-to-broadband/m-p/2013676#M73808 <P><SPAN>Hello Plusnet Community Team,</SPAN></P> <P><SPAN>Just seeing if I can get any help as I haven’t received my reward card redemption email and it’s been over a month now since I received email saying there will be a&nbsp;link to claim my reward card and will be with me in the next 14 days.</SPAN></P> <P><SPAN>Reward card was included on the offer when switching to Plusnet Full Fibre.&nbsp;</SPAN></P> <P><SPAN>I have been with Plusnet since Tuesday 27th May 2025, although had issue getting the broadband working and was not activated and working until Saturday 31st May 2025. </SPAN></P> <P><SPAN>I am expecting compensation as well with it taking 5 days after activation date to get broadband working so can you please check on this as well as the reward card.</SPAN></P> <P>Thanks.</P> <P>Kind Regards,</P> <P>Calum J Proctor</P> Tue, 15 Jul 2025 10:10:46 GMT https://community.plus.net/t5/My-Account-Billing/No-reward-card-email-received-and-compensation-due-to-broadband/m-p/2013676#M73808 CJPROCTOR10 2025-07-15T10:10:46Z