https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/2012764#M73722 <P>Bear in mind that you are billed a month in advance. So, since your contract expires part way through the billing month, you will be charged the discounted price for part of the month and then the non-discounted price for the rest of the month.</P> <P>If you look at the detailed breakdown of the bill, you will see the dates for which each of the entries apply.</P> <P>If you would like a further explanation then post pictures of the detailed breakdown&nbsp;</P> Sun, 06 Jul 2025 12:17:37 GMT MisterW 2025-07-06T12:17:37Z https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/2012762#M73721 <P>Hi, my contract is due to expire on 22nd July 2025 and up until last month I paid around £29/month but the latest bill is about £40. I looked at the bill and I have two lines of 'unlimited fibre extra'.</P> <P>Could you please let me know if this was a mistake and if I will be refunded the difference between £40 and £29 like my usual bill? I have attached a picture of my bill</P> Sun, 06 Jul 2025 11:46:33 GMT https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/2012762#M73721 mariana1 2025-07-06T11:46:33Z https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/2012764#M73722 <P>Bear in mind that you are billed a month in advance. So, since your contract expires part way through the billing month, you will be charged the discounted price for part of the month and then the non-discounted price for the rest of the month.</P> <P>If you look at the detailed breakdown of the bill, you will see the dates for which each of the entries apply.</P> <P>If you would like a further explanation then post pictures of the detailed breakdown&nbsp;</P> Sun, 06 Jul 2025 12:17:37 GMT https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/2012764#M73722 MisterW 2025-07-06T12:17:37Z