https://community.plus.net/t5/My-Account-Billing/Broadband-Billing-Query/m-p/2010604#M73387 <P>Hi</P> <P>Looking for some clarification. Recently went through the renewal process and signed up to 12 month effective 1st April 2025 contract at £27.99. However every bill since (April, May, June) have all been £28.63?&nbsp;</P> <P>Is this something to do with me renew during an overlap period before the existing contract had run its course? Or an error due it being a special offer renew thing?</P> <P>Bit confused why its 64p more each month since the new contract was set up.</P> <P>Anyone shed any light on it?</P> Mon, 09 Jun 2025 17:02:21 GMT Rybenuk 2025-06-09T17:02:21Z https://community.plus.net/t5/My-Account-Billing/Broadband-Billing-Query/m-p/2010604#M73387 <P>Hi</P> <P>Looking for some clarification. Recently went through the renewal process and signed up to 12 month effective 1st April 2025 contract at £27.99. However every bill since (April, May, June) have all been £28.63?&nbsp;</P> <P>Is this something to do with me renew during an overlap period before the existing contract had run its course? Or an error due it being a special offer renew thing?</P> <P>Bit confused why its 64p more each month since the new contract was set up.</P> <P>Anyone shed any light on it?</P> Mon, 09 Jun 2025 17:02:21 GMT https://community.plus.net/t5/My-Account-Billing/Broadband-Billing-Query/m-p/2010604#M73387 Rybenuk 2025-06-09T17:02:21Z https://community.plus.net/t5/My-Account-Billing/Broadband-Billing-Query/m-p/2010689#M73409 <P>Hey,&nbsp;</P> <P>Sorry to see what has happened.</P> <P>I've sorted this yesterday (You should have received a separate email with more details).</P> <P>If there's any further issues, please let us know.&nbsp;</P> Wed, 11 Jun 2025 06:58:23 GMT https://community.plus.net/t5/My-Account-Billing/Broadband-Billing-Query/m-p/2010689#M73409 Gandalf 2025-06-11T06:58:23Z