https://community.plus.net/t5/My-Account-Billing/Home-Phone-Credit/m-p/2010467#M73374 <P>Inclusive calls <EM>become</EM> chargeable after 60 minutes. See the price guide for home phone here&nbsp;<A href="https://www.plus.net/help/legal/residential-phone-tariffs/" target="_blank" rel="noopener">https://www.plus.net/help/legal/residential-phone-tariffs/</A></P> <P>&nbsp;</P> <H4 class="plusnet-font-regular"><EM>Inclusive call length</EM></H4> <UL> <LI><EM>Inclusive calls to UK numbers become chargeable after 60 minutes</EM></LI> <LI><EM>Inclusive calls to international numbers become chargeable after 60 minutes</EM></LI> <LI><EM>Calls to Plusnet Support are free for the duration of the call, regardless of length</EM></LI> </UL> <P><EM>Inclusive calls that become chargeable are charged at the relevant rate until the end of the call. The call set up fee is not applied.</EM></P> Sun, 08 Jun 2025 04:17:30 GMT MisterW 2025-06-08T04:17:30Z https://community.plus.net/t5/My-Account-Billing/Home-Phone-Credit/m-p/2010464#M73372 <P>Why do I suddenly have a Home Phone Credit limit when my plan is for unlimited UK landline &amp; mobile calls? I received a message advising me that I had used some credit and advised me to top it up. When I looked at my unbilled calls list it showed I was going to be charged for a uk landline call which had lasted more than 60 mins. Unlimited surely <EM>means</EM> unlimited doesn't it?</P> Sat, 07 Jun 2025 19:34:04 GMT https://community.plus.net/t5/My-Account-Billing/Home-Phone-Credit/m-p/2010464#M73372 LucaKat 2025-06-07T19:34:04Z https://community.plus.net/t5/My-Account-Billing/Home-Phone-Credit/m-p/2010467#M73374 <P>Inclusive calls <EM>become</EM> chargeable after 60 minutes. See the price guide for home phone here&nbsp;<A href="https://www.plus.net/help/legal/residential-phone-tariffs/" target="_blank" rel="noopener">https://www.plus.net/help/legal/residential-phone-tariffs/</A></P> <P>&nbsp;</P> <H4 class="plusnet-font-regular"><EM>Inclusive call length</EM></H4> <UL> <LI><EM>Inclusive calls to UK numbers become chargeable after 60 minutes</EM></LI> <LI><EM>Inclusive calls to international numbers become chargeable after 60 minutes</EM></LI> <LI><EM>Calls to Plusnet Support are free for the duration of the call, regardless of length</EM></LI> </UL> <P><EM>Inclusive calls that become chargeable are charged at the relevant rate until the end of the call. The call set up fee is not applied.</EM></P> Sun, 08 Jun 2025 04:17:30 GMT https://community.plus.net/t5/My-Account-Billing/Home-Phone-Credit/m-p/2010467#M73374 MisterW 2025-06-08T04:17:30Z