topic Re: Delete Community Account in My Account/Billing

Delete Community Account

Anonymous — Thu, 22 May 2025 08:39:46 GMT

Hi all

Can anyone tell me how to go about deleting this account.

We are no longer with plusnet so i would like to remove my account from this community.

Can't seem to find any options in the settings.

Thanks

Re: Delete Community Account

Gel — Thu, 22 May 2025 08:59:06 GMT

Why bother?

Re: Delete Community Account

Anonymous — Thu, 22 May 2025 09:43:44 GMT

Because it is my data and i have a right to remove it.

People need to take their personal data more seriously rather than question others exercising their discretion and rights.

Re: Delete Community Account

RealAleMadrid — Thu, 22 May 2025 09:53:43 GMT

@Anonymous Forum accounts do not actually get deleted, your username is changed to anonymous and all your posts remain on the forum. I guess you may not be too happy about this.🙄

Re: Delete Community Account

Anonymous — Thu, 22 May 2025 10:08:40 GMT

No, that is broadly fine with me, but it depends what is retained in the background and for how long.

I'm sure Plusnet are happy to comply with GDPR on data deletion and justification for data retention so no issue there. Just need to establish how this is done.

Hopefully one of their helpful team will be along shortly to take care of it for me.

Thanks!

Re: Delete Community Account

Tina11192 — Thu, 22 May 2025 14:01:16 GMT

Hi @Anonymous Thank you for taking the time to contact us on our Community Forum, I hope you are well.

I'd be more than happy to action it for you but I also wanted to confirm that the advice given by @RealAleMadrid is correct, the profile would be changed to "anonymous", the posts and comments would remain, and you would stop receiving any notifications immediately.

If this is satisfactory please reply and we will action this today

Re: Delete Community Account

Anonymous — Fri, 23 May 2025 07:07:35 GMT

Hi @Tina11192 that would be fine, thanks very much!

Re: Delete Community Account

James_B — Fri, 23 May 2025 10:41:59 GMT

No problem, @Anonymous

I'll close your account now.

Have a great weekend.

James

Re: Delete Community Account

Anonymous — Fri, 25 Jul 2025 09:59:47 GMT

I would also like to delete my Community Plus account, as I am no longer with Plusnet.

Re: Delete Community Account

James_B — Fri, 25 Jul 2025 10:02:32 GMT

Hi @Anonymous,

I'll delete your account for you now.

Have a great weekend.

James