topic Re-contract 14 day cooling off in My Account/Billing https://community.plus.net/t5/My-Account-Billing/Re-contract-14-day-cooling-off/m-p/2000837#M72065 <P>I’ve recently re-contracted, having increased my broadband speed from 300Mbps to 500Mbps.<BR /><BR />My previous contract had over 18 months left to run, obviously having re-contracted I’ve entered into a new 24 month contract.<BR /><BR />Does the new contract afford me the option of a 14 day cooling off period? Am I entitled to cancel and leave Plusnet or would I revert back to my previous contract?</P> <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 12px;"><STRONG>Moderator's note:</STRONG><BR />Thread locked as cross-posting is not allowed as per <A title="Forum Rules" href="https://community.plus.net/t5/Community-Announcements/Forum-Rules/m-p/1167432#post_posting" target="_blank" rel="noopener">Forum rules</A>.</DIV> Wed, 05 Mar 2025 10:44:05 GMT dln6376 2025-03-05T10:44:05Z Re-contract 14 day cooling off https://community.plus.net/t5/My-Account-Billing/Re-contract-14-day-cooling-off/m-p/2000837#M72065 <P>I’ve recently re-contracted, having increased my broadband speed from 300Mbps to 500Mbps.<BR /><BR />My previous contract had over 18 months left to run, obviously having re-contracted I’ve entered into a new 24 month contract.<BR /><BR />Does the new contract afford me the option of a 14 day cooling off period? Am I entitled to cancel and leave Plusnet or would I revert back to my previous contract?</P> <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 12px;"><STRONG>Moderator's note:</STRONG><BR />Thread locked as cross-posting is not allowed as per <A title="Forum Rules" href="https://community.plus.net/t5/Community-Announcements/Forum-Rules/m-p/1167432#post_posting" target="_blank" rel="noopener">Forum rules</A>.</DIV> Wed, 05 Mar 2025 10:44:05 GMT https://community.plus.net/t5/My-Account-Billing/Re-contract-14-day-cooling-off/m-p/2000837#M72065 dln6376 2025-03-05T10:44:05Z