topic Re: Error on account - ORder being processed please try again later in My Account/Billing

Error on account - ORder being processed please try again later

jbrssl — Thu, 20 Feb 2025 08:49:30 GMT

Hi, I hope you can help with this:

"You can't change your products for the moment, you have an order which is currently being processed. Please try again later"

I get this message every time I try and view my account, and am unable to look at my upgrade options. After a google I saw that others were able to get the problem fixed by reporting it here. If you could take a look I would appreciate it.

Re: Error on account - ORder being processed please try again later

Gandalf — Thu, 20 Feb 2025 08:57:00 GMT

Hi @jbrssl

I've just fixed that for you - please try again now and let us know if there are any further issues.

Re: Error on account - ORder being processed please try again later

jbrssl — Thu, 20 Feb 2025 19:47:08 GMT

Yep, that fixed things and I was able to sort out my upgrade. Thanks very much!