topic Re: refund in My Account/Billing

refund

CRABSTOES10 — Wed, 13 Nov 2024 13:46:41 GMT

i moved to another provider when my contract ended 3 weeks ago, i am due a refund for loss of service some time ago when can i expect this ./ ta

SammyM — Sun, 17 Nov 2024 08:34:02 GMT

The automatic compensation has been applied to the bill generated after the fault had been closed.

Please let us know if you need any further help.

CRABSTOES10 — Sun, 17 Nov 2024 08:49:33 GMT

thanks,but it never showed on my account and now i have left plusnet when will i get this refund paid to me ?

MatthewWheeler — Tue, 19 Nov 2024 13:28:24 GMT

Once your final bill is generated it'll be automatically refunded back to you within 5 to 7 working days