https://community.plus.net/t5/My-Account-Billing/Incorrectly-billed-and-then-ignored/m-p/1988061#M70907 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/143065">@Majiksta</a></SPAN> Just sent you a PM over.</P> Wed, 16 Oct 2024 18:25:29 GMT willcutforth 2024-10-16T18:25:29Z https://community.plus.net/t5/My-Account-Billing/Incorrectly-billed-and-then-ignored/m-p/1987848#M70882 <P>Since&nbsp;<SPAN>14th Jul 2023&nbsp; to&nbsp;&nbsp;14th Jul 2024</SPAN></P><P><SPAN>I had been billed on&nbsp;Full Fibre 300... I wasn't receiving anywhere near this speed. Until,&nbsp;&nbsp;14th Jul 2024 bill date one of your reps I spoke to saw the fault and rectified my speed. As an apology they put a further discount on my contract. This was supposed to last until end of term.&nbsp;<BR />Since then I've been charged at full price. Does this mean I will be re-imbursed for the entire year you mis-sold me my speed of 300Mbps for 100Mbps that I had been getting.</SPAN></P> Mon, 14 Oct 2024 16:04:48 GMT https://community.plus.net/t5/My-Account-Billing/Incorrectly-billed-and-then-ignored/m-p/1987848#M70882 Majiksta 2024-10-14T16:04:48Z https://community.plus.net/t5/My-Account-Billing/Incorrectly-billed-and-then-ignored/m-p/1988061#M70907 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/143065">@Majiksta</a></SPAN> Just sent you a PM over.</P> Wed, 16 Oct 2024 18:25:29 GMT https://community.plus.net/t5/My-Account-Billing/Incorrectly-billed-and-then-ignored/m-p/1988061#M70907 willcutforth 2024-10-16T18:25:29Z