topic Re: Wrong billing amount in My Account/Billing

Wrong billing amount

gitbags — Fri, 06 Sep 2024 12:39:11 GMT

Hi could someone look into my billing please. I renewed on the 6/8/24 at £26.99 but have received a bill for September at £58.69.

Re: Wrong billing amount

adamwalker — Fri, 06 Sep 2024 13:20:51 GMT

Hi @gitbags Sorry to see you've not been billed correctly. I've checked your account and it looks like a colleague in billing has already spotted this issue proactively.

It should be sorted out now and further details are shown here: https://www.plus.net/wizard/?p=view_question&id=243623374

Adam

Re: Wrong billing amount

gitbags — Fri, 06 Sep 2024 13:28:52 GMT

Thanks for sorting it so quick.