https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/1984434#M70596 <P>The issue has now been resolved, and I should be receiving a refund in the next few days.&nbsp; I had to ring Plusnet to renew my broadband contract,and the extremely helpful member of staff saw the error and sorted it out for me straight away.</P> Wed, 04 Sep 2024 18:04:14 GMT PaulP 2024-09-04T18:04:14Z https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/1984386#M70587 <P>I have been charged £28.50 for my broadband this month instead of the usual £24.69.&nbsp; The discount that I'm normally given has been reduced from £3.94 to £0.13.&nbsp; Can somebody please look into this?&nbsp; Thank you.</P> Wed, 04 Sep 2024 10:12:28 GMT https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/1984386#M70587 PaulP 2024-09-04T10:12:28Z https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/1984434#M70596 <P>The issue has now been resolved, and I should be receiving a refund in the next few days.&nbsp; I had to ring Plusnet to renew my broadband contract,and the extremely helpful member of staff saw the error and sorted it out for me straight away.</P> Wed, 04 Sep 2024 18:04:14 GMT https://community.plus.net/t5/My-Account-Billing/Incorrect-billing/m-p/1984434#M70596 PaulP 2024-09-04T18:04:14Z