topic Re: Billed too much in My Account/Billing

Billed too much

Terranova667 — Wed, 28 Aug 2024 21:27:45 GMT

Hi I was billed too much this month instead of the £35.36 it should have been I was billed for £40.33, can Someone from support look into this please, thank you.

Re: Billed too much

Terranova667 — Thu, 29 Aug 2024 10:46:47 GMT

Can someone from support please look into this, I don't want to be paying more than I should be, Thanks.

Re: Billed too much

MatthewWheeler — Fri, 30 Aug 2024 09:58:43 GMT

Hi @Terranova667

I've created a ticket on your account and sent you a e-mail with the breakdown on this

Re: Billed too much

Terranova667 — Fri, 30 Aug 2024 10:11:47 GMT

@MatthewWheeler thanks for that I see where the extra payment came from, I wasn't aware calls had been made that cost extra, will sort it out thanks.