topic Re: Change account username? in My Account/Billing

Change account username?

andy_wfuk — Fri, 19 Jul 2024 13:16:44 GMT

Hello

Is it possible to change the username associated with my plusnet account (not forum, the actual account)?

I now have a static IP and I noticed that the reverse lookup on this points to [my_username].plus.com

Unfortunately, I have used much of my real name for the username, so it's not exactly ideal from a privacy or security point of view.

Thanks

MisterW — Fri, 19 Jul 2024 13:23:50 GMT

Is it possible to change the username associated with my plusnet account

In a word, No.

I now have a static IP and I noticed that the reverse lookup on this points to [my_username].plus.com

It is however possible to request that the rDNS is changed to <ip address>.plus.com.

You could either start a new thread or hope that a staff member responds here

andy_wfuk — Fri, 19 Jul 2024 13:26:53 GMT

Thank you, hopefully a staff member will see this and change my rDNS.

adamwalker — Sat, 20 Jul 2024 11:16:17 GMT

Hi @andy_wfuk What would you like us to change that to?

A common thing if you just want the username redacted is to have it as "IP".plus.com

andy_wfuk — Sat, 20 Jul 2024 17:07:01 GMT

Yes please, [my_ip_address].plus.com would be great.

Many thanks

adamwalker — Sun, 21 Jul 2024 10:42:36 GMT

Cheers, I've raised a task for you and that should get picked up within the next 5 working days