topic Re: Rewards card in My Account/Billing

Rewards card

Michelle1066 — Fri, 31 May 2024 11:56:49 GMT

I signed up via the plusnet website for a deal that included a reward card. My service was activated on the 10th April and I haven't received the email to get the reward card. I've tried calling and have used the chat function but still can't seem to get an answer. Any help would be appreciated.

Re: Rewards card

willcutforth — Fri, 31 May 2024 14:34:48 GMT

@Michelle1066 did you sign up online or over the phone?

Re: Rewards card

Michelle1066 — Fri, 31 May 2024 16:14:40 GMT

I signed up online.

Re: Rewards card

MatthewWheeler — Sun, 02 Jun 2024 11:57:03 GMT

Thanks for confirming @Michelle1066

I've looked into this for you and sent an e-mail regarding this

Let us know if you have any further questions