topic Re: Possible Scam Text From PlusNet? in My Account/Billing

Possible Scam Text From PlusNet?

DerekW — Wed, 22 May 2024 08:36:30 GMT

This morning I received 2 text messages in quick succession claiming to be from PlusNet

The number they used was: 07800003951 - Anyone recognise this number, or had similar text messages?

I have certainly never given my permission to be contacted in this way.

I will not be responding to the text messages and will be reporting them as spam/scam

The text messages I received read as follows:

Hello from Plusnet. We'd love to get some feedback on your Broadband experience. We're sending you a short survey. To opt-out, please reply with STOP.

Based on your recent experience, how likely are you to recommend Plusnet to friends or family? Please score between 0 (unlikely) and 10 (highly likely).

Re: Possible Scam Text From PlusNet?

dvorak — Wed, 22 May 2024 08:45:54 GMT

Moderators Note

This topic has been released from the spam filter.

Re: Possible Scam Text From PlusNet?

DerekW — Wed, 22 May 2024 08:46:33 GMT

Many thanks, much appreciated

Re: Possible Scam Text From PlusNet?

Champnet — Wed, 22 May 2024 08:57:02 GMT

From : https://who-called.co.uk/

This number, primarily associated with Survey Scam, is a mobile number operated by EE Limited (Orange)

The overall user rating for this number is Negative . The number 07800 003951 has been looked up 14,390 times, leading to 254 user comments that have helped form a clearer picture of the caller's intent.

Analysis of reports indicates that the most vulnerable regions impacted by calls from this number include London, South East and North West.

User comments frequently mention the following keywords:

Text message Survey BT Broadband Scam

Re: Possible Scam Text From PlusNet?

Dan_the_Van — Wed, 22 May 2024 08:59:15 GMT

@DerekW

A google search on the mobile number 07800003951 does show it coming up as a survey questionnaire, reports of the number being used by BT and EE. Some report it as a scam text.

I always ignore these type of text messages and never text STOP as I find they usually give up if you do not respond.

Check your marketing preferences in your Members Centre you might be able to opt out.

Re: Possible Scam Text From PlusNet?

DerekW — Wed, 22 May 2024 09:08:51 GMT

That's everyone

I had done a search on the number before I posted

My post is more of a general "Heads up" to other PlusNet users and to see if anyone else had received the same text messages

Re: Possible Scam Text From PlusNet?

Champnet — Wed, 22 May 2024 09:26:21 GMT

A simple " For Info: " might have explained the reason for your post...................

Re: Possible Scam Text From PlusNet?

IMM — Wed, 22 May 2024 09:51:42 GMT

I've received several texts from that number over the years. In most cases they arrive shortly after I've contacted customer support and talked to an agent.

Re: Possible Scam Text From PlusNet?

DerekW — Wed, 22 May 2024 10:03:21 GMT

@Champnet sorry I did not format my post in a manner that was suitable to you 🙄

Re: Possible Scam Text From PlusNet?

greygit1 — Wed, 22 May 2024 20:53:52 GMT

Picture format