topic Re: Current contract and moving to FTTP enquiry. in My Account/Billing

Current contract and moving to FTTP enquiry.

StevieR1 — Thu, 16 May 2024 12:40:30 GMT

Currently on the old Fibre Extra with just over 3 months left on the contract.
FTTP is now in my area and I have finally gotten permission from the housing trust to allow installation but my question is if I applied swap to FTTP do I have to pay off the last 3 months before signing a new contract?

Re: Current contract and moving to FTTP enquiry.

bmc — Thu, 16 May 2024 13:05:29 GMT

@StevieR1

No, PN will upgrade you at the cost of a new contract.

I assume you're aware you lose your phone line.

Brian

Re: Current contract and moving to FTTP enquiry.

StevieR1 — Fri, 17 May 2024 17:29:25 GMT

Yeah I know about the phone line, may have to look around for a voip service when I switch.

Re: Current contract and moving to FTTP enquiry.

bmc — Fri, 17 May 2024 17:40:04 GMT

@StevieR1

Look before you switch. If you want to keep your phone number you only have 30 days from the date the service is ceased.

Brian

Re: Current contract and moving to FTTP enquiry.

StevieR1 — Mon, 20 May 2024 14:42:52 GMT

Will do, cheers for the info.
Shall give Plus a call this week to see about the Fibre upgrade.