topic Re: PlusNet FTTP Contract Length in My Account/Billing

PlusNet FTTP Contract Length

bigalxyz — Fri, 26 Apr 2024 17:31:09 GMT

I should have FTTP switched on about a month from now. Am an existing FTTC customer with PlusNet (since 2014).

if I upgrade to FTTP straight away, will they waive the early termination charge for my current FTTC contract?

Also are any PlusNet FTTP contracts available with a term of less than 2 years? I’m likely to be leaving the UK in 12-18 months’ time.

Thank you.

jab1 — Fri, 26 Apr 2024 17:38:05 GMT

@bigalxyz If you move from an FTTC connection to an FTTP one with PN, there are no ETC's for your current contract.

As to the length of your FTTP contract, all you can do is call PN and talk to the Customer Options Team.

dvorak — Fri, 26 Apr 2024 20:30:28 GMT

Moderators Note

This topic has been moved from Full Fibre to My Account / Billing