topic Re: Contract renewal with landline in My Account/Billing

Contract renewal with landline

Steven_Thompson — Thu, 25 Apr 2024 15:28:51 GMT

Our unlimited fibre/landline contract is now up for renewal, with anytime calls. The offers we have are for 18 month and 2 year renewals. What happens if the landline is withdrawn before the 18 months or 2 years are up? Does the contract become fibre only, with the phone then to sort out separately, or does the whole contract get cancelled anyway? I see no need to lose the landline at the moment.

Re: Contract renewal with landline

bmc — Thu, 25 Apr 2024 15:35:52 GMT

@Steven_Thompson

Did you get the offers by phone? Online renewels tend to be internet only.

It is not known at this time what will happen when PN finally withdraw their phone services. Internet will continue to be supplied over a SOGEA line for FTTC.

If you wish to keep a landline with your current number you'll either need to set up an account with an independant VOIP provider or change ISP to one who does both internet and phone.

Brian

Re: Contract renewal with landline

dvorak — Thu, 25 Apr 2024 18:09:47 GMT

Moderators Note

This topic has been moved from Home Phone to My Account / Billing