https://community.plus.net/t5/My-Account-Billing/Overcharge-after-renewal/m-p/1964852#M69135 Hi, my new contract started yesterday after upgrading to fibre. The bill that has been generated is much higher than the agreed price so I think some of the discount has not been applied correctly.<BR /><BR />Could someone look in to this for me please?<BR /><BR />Many thanks Thu, 04 Apr 2024 15:13:24 GMT lsiviter 2024-04-04T15:13:24Z https://community.plus.net/t5/My-Account-Billing/Overcharge-after-renewal/m-p/1964852#M69135 Hi, my new contract started yesterday after upgrading to fibre. The bill that has been generated is much higher than the agreed price so I think some of the discount has not been applied correctly.<BR /><BR />Could someone look in to this for me please?<BR /><BR />Many thanks Thu, 04 Apr 2024 15:13:24 GMT https://community.plus.net/t5/My-Account-Billing/Overcharge-after-renewal/m-p/1964852#M69135 lsiviter 2024-04-04T15:13:24Z https://community.plus.net/t5/My-Account-Billing/Overcharge-after-renewal/m-p/1965134#M69147 <P>Good morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/133925">@lsiviter</a></SPAN>, I'm really sorry you've received a higher bill than expected. I've had a look through your account today and dropped across an email to let you know what's going off.</P> Sat, 06 Apr 2024 09:05:24 GMT https://community.plus.net/t5/My-Account-Billing/Overcharge-after-renewal/m-p/1965134#M69147 csmith94 2024-04-06T09:05:24Z