topic Request to setup DD in My Account/Billing https://community.plus.net/t5/My-Account-Billing/Request-to-setup-DD/m-p/1963715#M69067 Although I have paid my final bill I've now been asked to reinstate my Direct Debit. Has anyone else had this experience? Tue, 26 Mar 2024 08:04:26 GMT amuckelt32 2024-03-26T08:04:26Z Request to setup DD https://community.plus.net/t5/My-Account-Billing/Request-to-setup-DD/m-p/1963715#M69067 Although I have paid my final bill I've now been asked to reinstate my Direct Debit. Has anyone else had this experience? Tue, 26 Mar 2024 08:04:26 GMT https://community.plus.net/t5/My-Account-Billing/Request-to-setup-DD/m-p/1963715#M69067 amuckelt32 2024-03-26T08:04:26Z Re: Request to setup DD https://community.plus.net/t5/My-Account-Billing/Request-to-setup-DD/m-p/1963778#M69075 <P><SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/17033">@amuckelt32</a></SPAN></SPAN> This is usually in case we need to credit the account. Just to check is this for mobile or Broadband?</P> Tue, 26 Mar 2024 14:52:55 GMT https://community.plus.net/t5/My-Account-Billing/Request-to-setup-DD/m-p/1963778#M69075 willcutforth 2024-03-26T14:52:55Z Re: Request to setup DD https://community.plus.net/t5/My-Account-Billing/Request-to-setup-DD/m-p/1963832#M69079 <P>It's for Broadband. The site won't let me reinsate the Direct Debit anyway now, presumably because treh account is closing.&nbsp;</P> Tue, 26 Mar 2024 17:53:18 GMT https://community.plus.net/t5/My-Account-Billing/Request-to-setup-DD/m-p/1963832#M69079 amuckelt32 2024-03-26T17:53:18Z Re: Request to setup DD https://community.plus.net/t5/My-Account-Billing/Request-to-setup-DD/m-p/1963885#M69085 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/17033">@amuckelt32</a></SPAN> thanks for letting us know. I've sent you an email confirming what's going on with the account. Take a look and let me know if you need anything else.</P> Wed, 27 Mar 2024 08:48:20 GMT https://community.plus.net/t5/My-Account-Billing/Request-to-setup-DD/m-p/1963885#M69085 Galadriel 2024-03-27T08:48:20Z