topic ORDI in My Account/Billing

ORDI

TerryM — Mon, 12 Feb 2024 20:39:31 GMT

Hi, My broadband and phone line appears to be linked to another address. Openreach have said I need to raise ORDI so that records can be corrected. I am coming to end of my contract with PN, and if I want to look at renewal options with PN I need to put in the incorrect address as the address that the line is installed does not exist. Can someone please advise Many thanks

Re: ORDI

Gandalf — Tue, 13 Feb 2024 10:19:22 GMT

Hi @TerryM

Send me a private message to confirm your full address and I'll see what I can do.

Re: ORDI

TerryM — Wed, 14 Feb 2024 10:43:47 GMT

Hi @Gandalf I have sent you a private message

Thanks