topic Re: Transfer Plusnet account to my wife in My Account/Billing

Transfer Plusnet account to my wife

ajax — Sat, 03 Feb 2024 14:29:28 GMT

Can I as a Plusnet Broadband and Home Phone account holder transfer the account to my wife? She currently uses my Plusnet account and we have a joint bank a/c which funds it.

Re: Transfer Plusnet account to my wife

MisterW — Sat, 03 Feb 2024 14:33:23 GMT

Its only possible to change the account name in certain circumstances e.g change of name due to marriage or by deed poll, or in the event of death of the account holder.

Re: Transfer Plusnet account to my wife

jab1 — Sat, 03 Feb 2024 14:34:23 GMT

@ajax The way Plusnet work, the answer is 'no'. You would have to cancel the account currently in your name, and your wife would have to take out a new contract, which would mean the loss of the email service and any referral discounts you enjoy.

Re: Transfer Plusnet account to my wife

minkey — Sat, 03 Feb 2024 15:44:50 GMT

You can add a second authorised user, if that helps.

Go to Manage Account, and select "Add Second Authorised User"

HTH

Re: Transfer Plusnet account to my wife

corringham — Sat, 03 Feb 2024 17:41:39 GMT

As already mentioned, you can add an authorised user who can then deal with Plusnet for most (but all) matters.

The bank account that pays the DD can be any account - it doesn't have to belong to the Plusnet account holder. In your case it sounds as if it is the same account anyway.

As the Plusnet account holder you would remain responsible for any charges, but again I don't expect that to be an issue for you.

Re: Transfer Plusnet account to my wife

ajax — Sun, 04 Feb 2024 10:35:28 GMT

I find that I have already made my wife an authorised user. Despite being categorised as a ‘Rising Star’ I am in my mid eighties. What action does my younger wife have to take when the ‘grim reaper’ calls? I am anxious to make it explicit to her so that the service continues uninterrupted.

Re: Transfer Plusnet account to my wife

jab1 — Sun, 04 Feb 2024 10:41:16 GMT

@ajax See: https://www.plus.net/help/my-account/bereavement/

Re: Transfer Plusnet account to my wife

MisterW — Sun, 04 Feb 2024 10:43:49 GMT

@ajax in that sad event , the details are here https://www.plus.net/help/my-account/bereavement/

edit: I see John's faster than me (again!)

Re: Transfer Plusnet account to my wife

corringham — Sun, 04 Feb 2024 11:00:41 GMT

@ajax wrote:

I am in my mid eighties. What action does my younger wife have to take when the ‘grim reaper’ calls?

I wouldn't worry too much, you'll probably last longer than Plusnet will!