https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953259#M68239 <P>I have had the same error on my account for a long time now, It just says "An error has occurred, You cannot make any changes to your account while there is a phone order in progress". I don't understand what this means but I do know I don't have any phone order in progress, I need to make some changes on my account but I can't with this error.</P><P>&nbsp;</P><DIV class="">&nbsp;</DIV> Mon, 15 Jan 2024 21:14:27 GMT Unlucky 2024-01-15T21:14:27Z https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953259#M68239 <P>I have had the same error on my account for a long time now, It just says "An error has occurred, You cannot make any changes to your account while there is a phone order in progress". I don't understand what this means but I do know I don't have any phone order in progress, I need to make some changes on my account but I can't with this error.</P><P>&nbsp;</P><DIV class="">&nbsp;</DIV> Mon, 15 Jan 2024 21:14:27 GMT https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953259#M68239 Unlucky 2024-01-15T21:14:27Z https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953261#M68240 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/129326">@Unlucky</a> Hopefully a staff member will pick this up tomorrow and correct the failure of the system which caused it.</P> Mon, 15 Jan 2024 21:33:15 GMT https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953261#M68240 jab1 2024-01-15T21:33:15Z https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953265#M68241 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 12px;"><STRONG>Moderator's note(s):</STRONG> <P>Thread moved from <EM>Broadband</EM> to <EM>My Account/Billing.</EM></P> </DIV> Mon, 15 Jan 2024 21:49:22 GMT https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953265#M68241 Mav 2024-01-15T21:49:22Z https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953318#M68244 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/129326">@Unlucky</a></SPAN> I have popped it through the system and it should be fixed today at some point.</P> Tue, 16 Jan 2024 08:34:28 GMT https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953318#M68244 willcutforth 2024-01-16T08:34:28Z https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953547#M68264 <P>Hello. I'm having the same problem with this error message and want to renew my broadband but the error is stopping me. Thanks&nbsp;</P> Tue, 16 Jan 2024 22:12:35 GMT https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953547#M68264 DebbieB 2024-01-16T22:12:35Z https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953632#M68270 <P>I had this come up just after renewing (another story)</P> <P>&nbsp;</P> <P>I thought it had messed up my account but it is clear today..</P> Wed, 17 Jan 2024 12:08:03 GMT https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953632#M68270 grazuncle 2024-01-17T12:08:03Z https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953804#M68281 <P>My account has the same problem after switching to full fibre.</P> Thu, 18 Jan 2024 13:48:56 GMT https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953804#M68281 fistsbs 2024-01-18T13:48:56Z https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953819#M68282 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/129391">@DebbieB</a> – Sorted, I’ve raised a ticket on each of your accounts to force the system to mend it. Just give it about 24 hours.</P> <P><BR /><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/114182">@grazuncle</a> – Your account seems to be ok.</P> <P>&nbsp;</P> <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/71">@fistsbs</a> – You’re affected by another issue and I’ve left notes here @&nbsp;<A href="https://www.plus.net/wizard/?p=view_question&amp;id=239641345" target="_blank">https://www.plus.net/wizard/?p=view_question&amp;id=239641345</A> with the ins and outs and I’ll check back in with you on Tuesday.</P> Thu, 18 Jan 2024 15:44:29 GMT https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953819#M68282 James30 2024-01-18T15:44:29Z https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953820#M68283 My apologies..i only posted to show that you get the message when you change something.. didn't mean to give you extra work🤦🏻‍<span class="lia-unicode-emoji" title=":male_sign:">♂️</span> Thu, 18 Jan 2024 15:47:17 GMT https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953820#M68283 grazuncle 2024-01-18T15:47:17Z https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953878#M68285 <P>Thanks for sorting James!</P> Thu, 18 Jan 2024 19:58:08 GMT https://community.plus.net/t5/My-Account-Billing/An-error-has-occurred/m-p/1953878#M68285 DebbieB 2024-01-18T19:58:08Z