https://community.plus.net/t5/My-Account-Billing/Why-have-my-discounts-changed-22months-into-my-contract/m-p/1952625#M68170 <P>For the past 22months I have had a discount of £10.47 against my anytime calls however this month it is only £10.13?</P> <P>likewise the discount on my broadband has changed from £14.57 to £14.10?</P> <P>&nbsp;</P> <P>I’m not talking mega bucks here however, in principal, I believe my bill should be correct this month and for the remainder of my contract.</P> <P>&nbsp;</P> <P>please advise</P> <P>&nbsp;</P> Thu, 11 Jan 2024 18:31:47 GMT LindaB0 2024-01-11T18:31:47Z https://community.plus.net/t5/My-Account-Billing/Why-have-my-discounts-changed-22months-into-my-contract/m-p/1952625#M68170 <P>For the past 22months I have had a discount of £10.47 against my anytime calls however this month it is only £10.13?</P> <P>likewise the discount on my broadband has changed from £14.57 to £14.10?</P> <P>&nbsp;</P> <P>I’m not talking mega bucks here however, in principal, I believe my bill should be correct this month and for the remainder of my contract.</P> <P>&nbsp;</P> <P>please advise</P> <P>&nbsp;</P> Thu, 11 Jan 2024 18:31:47 GMT https://community.plus.net/t5/My-Account-Billing/Why-have-my-discounts-changed-22months-into-my-contract/m-p/1952625#M68170 LindaB0 2024-01-11T18:31:47Z https://community.plus.net/t5/My-Account-Billing/Why-have-my-discounts-changed-22months-into-my-contract/m-p/1952862#M68209 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/31685">@LindaB0</a></SPAN> I've added a ticket to your account to explain what's happened and What I've done for you as well. You can view this here <A href="https://www.plus.net/wizard/?p=view_question&amp;id=239530748" target="_blank"><SPAN style="color:blue;"><U>https://www.plus.net/wizard/?p=view_question&amp;id=239530748</U></SPAN></A></P> Sat, 13 Jan 2024 10:57:30 GMT https://community.plus.net/t5/My-Account-Billing/Why-have-my-discounts-changed-22months-into-my-contract/m-p/1952862#M68209 ClaudiaG23 2024-01-13T10:57:30Z https://community.plus.net/t5/My-Account-Billing/Why-have-my-discounts-changed-22months-into-my-contract/m-p/1952878#M68210 <P>Thankyou. I will await the refund as promised.</P> Sat, 13 Jan 2024 12:28:23 GMT https://community.plus.net/t5/My-Account-Billing/Why-have-my-discounts-changed-22months-into-my-contract/m-p/1952878#M68210 LindaB0 2024-01-13T12:28:23Z https://community.plus.net/t5/My-Account-Billing/Why-have-my-discounts-changed-22months-into-my-contract/m-p/1953852#M68284 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/31685">@LindaB0</a></SPAN></SPAN>&nbsp;</P> <P>We've sorted things out for you today</P> <P>Let us know if there's anything else we can help with&nbsp;</P> Thu, 18 Jan 2024 17:19:42 GMT https://community.plus.net/t5/My-Account-Billing/Why-have-my-discounts-changed-22months-into-my-contract/m-p/1953852#M68284 MatthewWheeler 2024-01-18T17:19:42Z