https://community.plus.net/t5/My-Account-Billing/Cancelling/m-p/1944729#M67720 Hello, I am moving from plusnet over to lightning fibre. Lightning fibre have told me I need to handle to cancelling of my plusnet account. When I call do I need to request a cease of service or a switching provider? Thank you Tue, 07 Nov 2023 20:17:34 GMT KS2 2023-11-07T20:17:34Z https://community.plus.net/t5/My-Account-Billing/Cancelling/m-p/1944729#M67720 Hello, I am moving from plusnet over to lightning fibre. Lightning fibre have told me I need to handle to cancelling of my plusnet account. When I call do I need to request a cease of service or a switching provider? Thank you Tue, 07 Nov 2023 20:17:34 GMT https://community.plus.net/t5/My-Account-Billing/Cancelling/m-p/1944729#M67720 KS2 2023-11-07T20:17:34Z https://community.plus.net/t5/My-Account-Billing/Cancelling/m-p/1944730#M67721 <P>I am guessing 'Lightening' are an FTTP provider and you are currently on FTTC? In this case, I<STRONG> think</STRONG> they are correct. As this is a change of technology to an altnet, I suggest you wait until their service is up and running before contacting PN and requesting a 'cease of service'.</P> Tue, 07 Nov 2023 20:27:21 GMT https://community.plus.net/t5/My-Account-Billing/Cancelling/m-p/1944730#M67721 jab1 2023-11-07T20:27:21Z