topic Re: Can? in My Account/Billing

Can?

greygit1 — Sat, 14 Oct 2023 22:51:00 GMT

An account with Plusnet be taken over by another person?

I have a reason for asking this question. If it can be, then it has the possibility of simplifying some matters (reduced downtime and avoiding BT balls-ups for starters)

Re: Can?

Shep41 — Sun, 15 Oct 2023 09:36:01 GMT

Do BT make balls ups 😱😱😱🤣🤣🤣🤣

Re: Can?

Longliner — Sun, 15 Oct 2023 11:25:01 GMT

I don't think so having seen a few references to such transfers. As a legal contract it might require a formal changeover, while convenient it would require work outside an ISP's normal processes.

Re: Can?

greygit1 — Mon, 16 Oct 2023 01:52:20 GMT

Changeovers of other 'essential' services can happen without service interruptions. Taking on a previous 'supplier' of the service isn't that uncommon. It happens with each and every house move.

Re: Can?

greygit1 — Mon, 16 Oct 2023 01:53:52 GMT

Occassional 'problems' can arise?

Re: Can?

RealAleMadrid — Mon, 16 Oct 2023 10:12:12 GMT

@greygit1 Generally Plusnet do not transfer accounts to another person, a new contract would be required. There may be exceptions to this such as bereavements.

Re: Can?

greygit1 — Mon, 16 Oct 2023 19:16:04 GMT

Thx RAM. I thought there may be some small exceptions. I think I'm going to have to call Pnet as the situation is, um 'delicate'.