https://community.plus.net/t5/My-Account-Billing/Can-t-change-product-error-message/m-p/1937574#M67227 <P>For the past two months now, every time I log on to my Plusnet broadband account, I get an error message saying I cannot change my product because I have a product change in progress.&nbsp; I have not requested a product change, but my contract did run out almost a month ago.&nbsp; I would have expected to be able to change things now, but the error message is still present.&nbsp; Please help.</P> Tue, 12 Sep 2023 16:36:07 GMT gemmamcgee 2023-09-12T16:36:07Z https://community.plus.net/t5/My-Account-Billing/Can-t-change-product-error-message/m-p/1937574#M67227 <P>For the past two months now, every time I log on to my Plusnet broadband account, I get an error message saying I cannot change my product because I have a product change in progress.&nbsp; I have not requested a product change, but my contract did run out almost a month ago.&nbsp; I would have expected to be able to change things now, but the error message is still present.&nbsp; Please help.</P> Tue, 12 Sep 2023 16:36:07 GMT https://community.plus.net/t5/My-Account-Billing/Can-t-change-product-error-message/m-p/1937574#M67227 gemmamcgee 2023-09-12T16:36:07Z https://community.plus.net/t5/My-Account-Billing/Can-t-change-product-error-message/m-p/1937611#M67229 <P>Hi&nbsp;<a href="https://community.plus.net/t5/user/viewprofilepage/user-id/66938">@gemmamcgee</a>&nbsp;</P> <P>That should be fixed now, thanks for flagging and apologies for the inconvenience.</P> <P>Let us know if there are any further issues.&nbsp;</P> Wed, 13 Sep 2023 07:16:08 GMT https://community.plus.net/t5/My-Account-Billing/Can-t-change-product-error-message/m-p/1937611#M67229 Gandalf 2023-09-13T07:16:08Z