topic Re: Plusnet subscription still active after transfer to Sky in My Account/Billing https://community.plus.net/t5/My-Account-Billing/Plusnet-subscription-still-active-after-transfer-to-Sky/m-p/1934350#M67020 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><BR /> <P style="font-size: 10pt;"><STRONG>Moderators Note</STRONG></P> <BR /> <P style="font-size: 10pt;">This topic has been moved from Broadband&nbsp;to My Account / Billing</P> </DIV> Fri, 18 Aug 2023 10:52:40 GMT dvorak 2023-08-18T10:52:40Z Plusnet subscription still active after transfer to Sky https://community.plus.net/t5/My-Account-Billing/Plusnet-subscription-still-active-after-transfer-to-Sky/m-p/1934345#M67019 <P>I transferred to my regular broadband and line rental to Sky Full Fiber and got a letter from Plusnet saying that my service with them would be cancelled on 16th Aug (the changeover date) and that I didn't need to take any action.</P><P>However, my Plusnet plan has not been cancelled and my user account is saying my next PN bill is due in September -- I hope a member of admin / moderator will see this and help!&nbsp;</P> Fri, 18 Aug 2023 10:37:48 GMT https://community.plus.net/t5/My-Account-Billing/Plusnet-subscription-still-active-after-transfer-to-Sky/m-p/1934345#M67019 Maz_1 2023-08-18T10:37:48Z Re: Plusnet subscription still active after transfer to Sky https://community.plus.net/t5/My-Account-Billing/Plusnet-subscription-still-active-after-transfer-to-Sky/m-p/1934350#M67020 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><BR /> <P style="font-size: 10pt;"><STRONG>Moderators Note</STRONG></P> <BR /> <P style="font-size: 10pt;">This topic has been moved from Broadband&nbsp;to My Account / Billing</P> </DIV> Fri, 18 Aug 2023 10:52:40 GMT https://community.plus.net/t5/My-Account-Billing/Plusnet-subscription-still-active-after-transfer-to-Sky/m-p/1934350#M67020 dvorak 2023-08-18T10:52:40Z Re: Plusnet subscription still active after transfer to Sky https://community.plus.net/t5/My-Account-Billing/Plusnet-subscription-still-active-after-transfer-to-Sky/m-p/1934590#M67031 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/124134">@Maz_1</a></SPAN> I replied to the Twitter post and it looks like everything is sorted. Let me know if you need anything though.</P> Sun, 20 Aug 2023 08:38:30 GMT https://community.plus.net/t5/My-Account-Billing/Plusnet-subscription-still-active-after-transfer-to-Sky/m-p/1934590#M67031 willcutforth 2023-08-20T08:38:30Z