https://community.plus.net/t5/My-Account-Billing/Cancelling-account/m-p/1931924#M66804 <P>Hi, I recently changed from Plusnet to another provider because they were no longer doing sim only. I applied for a PAC code and everything went through but I am still getting a monthly bill from Plusnet. Is there someting else I need to do. I tried phoning their customer services but gave up after half an hour</P> Tue, 01 Aug 2023 09:00:44 GMT barrysh 2023-08-01T09:00:44Z https://community.plus.net/t5/My-Account-Billing/Cancelling-account/m-p/1931924#M66804 <P>Hi, I recently changed from Plusnet to another provider because they were no longer doing sim only. I applied for a PAC code and everything went through but I am still getting a monthly bill from Plusnet. Is there someting else I need to do. I tried phoning their customer services but gave up after half an hour</P> Tue, 01 Aug 2023 09:00:44 GMT https://community.plus.net/t5/My-Account-Billing/Cancelling-account/m-p/1931924#M66804 barrysh 2023-08-01T09:00:44Z https://community.plus.net/t5/My-Account-Billing/Cancelling-account/m-p/1932089#M66813 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/97591">@barrysh</a></SPAN>&nbsp;</P> <P>I'm sorry to hear this has happened.</P> <P>I'll drop you a PM shortly with some questions I'll need you to answer so I can look into this&nbsp;</P> Wed, 02 Aug 2023 11:33:39 GMT https://community.plus.net/t5/My-Account-Billing/Cancelling-account/m-p/1932089#M66813 MatthewWheeler 2023-08-02T11:33:39Z