topic Re: Paying a missed bill in My Account/Billing

Paying a missed bill

wing1 — Thu, 13 Jul 2023 08:21:19 GMT

I've recently switched to a different provider and cancelled my direct debit, but I still have the last bill due in two weeks. my account is now closed, how can I resolve this issue?

Re: Paying a missed bill

Townman — Thu, 13 Jul 2023 08:28:29 GMT

Phone support and ask them to take payment using a card.

Why did you cancel the DD? That usually just gives rise to complications in paying the final bill...

Re: Paying a missed bill

Baldrick1 — Thu, 13 Jul 2023 08:28:54 GMT

@wing1

You need to ring in and speak to Plusnet.

Do not delay or it will be passed to Debt Collectors and incur extra charges and hassle.