https://community.plus.net/t5/My-Account-Billing/Upgraded-to-fibre-problems/m-p/1925398#M66227 Ah right oh.Many thanks for your assistance Thu, 15 Jun 2023 19:27:33 GMT bertz 2023-06-15T19:27:33Z https://community.plus.net/t5/My-Account-Billing/Upgraded-to-fibre-problems/m-p/1925381#M66222 I've just recently upgraded to fibre 74 with no phone as my old service was coming to an end.<BR />Got my bill and its staing I'm out of contract with phone but I've got fibre 74. <BR />So I'm being charged for a landline that I don't have. When I try checking in .y Account it comes up with an error. Can anyone advise how I can get this sorted. Thu, 15 Jun 2023 16:58:04 GMT https://community.plus.net/t5/My-Account-Billing/Upgraded-to-fibre-problems/m-p/1925381#M66222 bertz 2023-06-15T16:58:04Z https://community.plus.net/t5/My-Account-Billing/Upgraded-to-fibre-problems/m-p/1925391#M66224 <P>How recently did you upgrade?</P> <P>&nbsp;</P> <P>I would expect one billing cycle before you would get the correct bill, and with an adjustment for any overpayment.</P> <P>&nbsp;</P> Thu, 15 Jun 2023 18:34:02 GMT https://community.plus.net/t5/My-Account-Billing/Upgraded-to-fibre-problems/m-p/1925391#M66224 Mustrum 2023-06-15T18:34:02Z https://community.plus.net/t5/My-Account-Billing/Upgraded-to-fibre-problems/m-p/1925393#M66225 Upgraded on the 6th June. Contract ended 15th June. Bill states landline rental from 15th Jube to 14th July. Thu, 15 Jun 2023 18:45:46 GMT https://community.plus.net/t5/My-Account-Billing/Upgraded-to-fibre-problems/m-p/1925393#M66225 bertz 2023-06-15T18:45:46Z https://community.plus.net/t5/My-Account-Billing/Upgraded-to-fibre-problems/m-p/1925395#M66226 <P>Well there you go, no chance to sort the bill out in that timeframe, I would see if it is fixed on the next billing cycle.</P> Thu, 15 Jun 2023 19:00:53 GMT https://community.plus.net/t5/My-Account-Billing/Upgraded-to-fibre-problems/m-p/1925395#M66226 Mustrum 2023-06-15T19:00:53Z https://community.plus.net/t5/My-Account-Billing/Upgraded-to-fibre-problems/m-p/1925398#M66227 Ah right oh.Many thanks for your assistance Thu, 15 Jun 2023 19:27:33 GMT https://community.plus.net/t5/My-Account-Billing/Upgraded-to-fibre-problems/m-p/1925398#M66227 bertz 2023-06-15T19:27:33Z