topic Re: Fibre with no phone Package in My Account/Billing

Fibre with no phone Package

Richchad — Thu, 15 Jun 2023 15:56:09 GMT

Not sure if I am posting this in the right place...

My existing 24 Month Unlimited Fibre Extra contract ends in August and I am wondering what my options are..

The renewal option offered on the website doesn’t look very attractive as it doesn’t include Unlimited UK & Mobile phone calls unless I pay £11.76pm which at present I have included without the extra cost.

If PN can’t offer the same deal maybe I should go for "Pay as you Call" or even scrap the landline altogether and just use our mobiles.

I then see that there is an offer of "Fibre with no phone line" included but can I get this?

When I use the “Were checking what Broadband you can get..” it just continually tries to load....

Re: Fibre with no phone Package

bmc — Thu, 15 Jun 2023 16:06:43 GMT

@Richchad

Use the following to see what your options are.

https://www.broadbandchecker.btwholesale.com/#/ADSL

If you post a screen image (hiding your details) we'd be able to advise on options.

Also, are any Alternative FTTP suppliers active in your area?

Brian

Re: Fibre with no phone Package

Richchad — Thu, 15 Jun 2023 16:39:32 GMT

@bmc thanks for the link, I can see there is only FTTC here other than Virgin Media.

I may possibly go with Fibre with no phone line, PN have an offer of £26.99 apparently only available for 6 days...?

I notice it is a minimum 24 month contract so locked in for two CPI + 3.9% ..😡 hoping that Ofcom will have some input by next March?

I don't think I need to decide until nearer the end of my contract as still have a couple of months left.

Thanks again for your input.

Re: Fibre with no phone Package

dvorak — Thu, 15 Jun 2023 16:45:12 GMT

Moderators Note

This topic has been moved from Full Fibre to My Account / Billing

Re: Fibre with no phone Package

bmc — Thu, 15 Jun 2023 16:49:15 GMT

@Richchad

There is some debate as to whether on not PN plan to continue with it's voice service - they don't offer it with FTTP. Unfortunately there's little saving to be had from not having a landline - the cost is in the care and maintenance of the copper line which provides your broadband.

You could give the PlusNet Customer Options Team a phone on 0800 013 2632 to see what's actually available to you. This tends to get answered fairly quickly.

Brian

Re: Fibre with no phone Package

Richchad — Thu, 15 Jun 2023 17:11:36 GMT

@bmc yes you maybe right in not gaining much not having a landline, I was a bit taken in by their reasons to upgrade..

Great reasons to upgrade to Fibre

One simple connection no phone line needed
Gives you the fastest available speed
Your best speeds at our best price
No need to pay for a phone service you might not use
New technology at down to earth prices
Easy to upgrade and no engineer needed
Perfect for home working and video calling
Supercharged by our most reliable router

But thinking about it I am already on Unlimited Fibre Extra FTTC so not much difference really.

I normally do ring the options team to see what deal I can get.

I have been lucky with my renewals hence still being with them for nearly 20 years..! and my few referrals help.

Although I have seen many changes in that time and it is getting harder to get a good deal now, loyalty doesn't seem to matter anymore, if it ever did.