https://community.plus.net/t5/My-Account-Billing/Discount-disappeared-after-price-increase/m-p/1921020#M65940 <P>Hey <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/120990">@Victor4</a></SPAN></SPAN>, I'm sorry that your bills haven't been right. I've added a ticket to your account to explain what's happened and what I've done for you going forward. You can view the ticket here <A href="https://www.plus.net/wizard/?p=view_question&amp;id=233892732." target="_blank">https://www.plus.net/wizard/?p=view_question&amp;id=233892732.</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 16 May 2023 17:45:26 GMT ClaudiaG23 2023-05-16T17:45:26Z https://community.plus.net/t5/My-Account-Billing/Discount-disappeared-after-price-increase/m-p/1920778#M65920 <P>Hi, it seems the change of discount on my bill dated 12/04/2023 are not in line with the price increase. It showed discount -<SPAN>£</SPAN>12.68 compared with&nbsp;<SPAN>-</SPAN><SPAN>£19.55 in March. Moreover, no discount has been shown on bill in May. It seems it has charged incorrectly for 2 months. Can a member of staff look into this please? Many thanks.</SPAN></P> Sun, 14 May 2023 22:04:09 GMT https://community.plus.net/t5/My-Account-Billing/Discount-disappeared-after-price-increase/m-p/1920778#M65920 Victor4 2023-05-14T22:04:09Z https://community.plus.net/t5/My-Account-Billing/Discount-disappeared-after-price-increase/m-p/1921020#M65940 <P>Hey <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/120990">@Victor4</a></SPAN></SPAN>, I'm sorry that your bills haven't been right. I've added a ticket to your account to explain what's happened and what I've done for you going forward. You can view the ticket here <A href="https://www.plus.net/wizard/?p=view_question&amp;id=233892732." target="_blank">https://www.plus.net/wizard/?p=view_question&amp;id=233892732.</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 16 May 2023 17:45:26 GMT https://community.plus.net/t5/My-Account-Billing/Discount-disappeared-after-price-increase/m-p/1921020#M65940 ClaudiaG23 2023-05-16T17:45:26Z