https://community.plus.net/t5/My-Account-Billing/Cancellation-for-elderly-relative/m-p/1920997#M65939 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/16971">@Keymer</a>&nbsp;</P> <P>An alternative is to cancel by writing to Plusnet, see&nbsp; <A href="https://www.plus.net/help/legal/cancellation-policy/" target="_blank">https://www.plus.net/help/legal/cancellation-policy/</A>.</P> Tue, 16 May 2023 15:04:49 GMT Baldrick1 2023-05-16T15:04:49Z https://community.plus.net/t5/My-Account-Billing/Cancellation-for-elderly-relative/m-p/1920987#M65938 <P>Can someone at Plusnet please help me cancel my elderly mother's broadband contract which is no longer of use to her. She is the account holder but unable to use the phone to contact you and there does not appear to be any simple alternative.&nbsp; I have a Registered Power of Attorney and can send this to you but don't want to simply email the document to a generic mail box without knowing that it will reach the right person. Thanks</P> Tue, 16 May 2023 14:29:43 GMT https://community.plus.net/t5/My-Account-Billing/Cancellation-for-elderly-relative/m-p/1920987#M65938 Keymer 2023-05-16T14:29:43Z https://community.plus.net/t5/My-Account-Billing/Cancellation-for-elderly-relative/m-p/1920997#M65939 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/16971">@Keymer</a>&nbsp;</P> <P>An alternative is to cancel by writing to Plusnet, see&nbsp; <A href="https://www.plus.net/help/legal/cancellation-policy/" target="_blank">https://www.plus.net/help/legal/cancellation-policy/</A>.</P> Tue, 16 May 2023 15:04:49 GMT https://community.plus.net/t5/My-Account-Billing/Cancellation-for-elderly-relative/m-p/1920997#M65939 Baldrick1 2023-05-16T15:04:49Z