https://community.plus.net/t5/My-Account-Billing/Refund/m-p/1919628#M65774 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/120072">@andyhicks88</a></SPAN> Hi I sent you a private message. Thanks</P> Wed, 03 May 2023 13:52:30 GMT James30 2023-05-03T13:52:30Z https://community.plus.net/t5/My-Account-Billing/Refund/m-p/1918809#M65626 <P>Hi, I ordered a package a couple of weeks ago but then ended up cancelling to take advantage of the new cheaper PN offer for the package that came out just a few days later. All this was done on the phone and fine however I've just remembered the original months fee they take by card when you order....obviously I should have this refunded right? (as i paid it again obviously when I re-ordered at the new price) I can't recall if this was ever mentioned or what when I sorted this cancellation/reorder but as of now I've not had a refund and wondered if this just takes a while to process normally or if i should give them a nudge? To be fair it has been less than a week.</P> Tue, 25 Apr 2023 20:33:57 GMT https://community.plus.net/t5/My-Account-Billing/Refund/m-p/1918809#M65626 andyhicks88 2023-04-25T20:33:57Z https://community.plus.net/t5/My-Account-Billing/Refund/m-p/1919139#M65664 <P>Still not received anything? Any ideas or staff member who can look into it please?</P> Fri, 28 Apr 2023 10:23:56 GMT https://community.plus.net/t5/My-Account-Billing/Refund/m-p/1919139#M65664 andyhicks88 2023-04-28T10:23:56Z https://community.plus.net/t5/My-Account-Billing/Refund/m-p/1919628#M65774 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/120072">@andyhicks88</a></SPAN> Hi I sent you a private message. Thanks</P> Wed, 03 May 2023 13:52:30 GMT https://community.plus.net/t5/My-Account-Billing/Refund/m-p/1919628#M65774 James30 2023-05-03T13:52:30Z