Contract ending

jackxity — Tue, 02 May 2023 20:17:45 GMT

My current contract ends 18th may and I don't wish to renew straight away due to being a student. I will not needing internet in my student accommodation that I only use in term time until the new academic year in September.

Any suggestions on how to cancel payments in a way that would make it easy to start up again with Plusnet or another provider would be much appreciated.

Re: Contract ending

pjmarsh — Wed, 03 May 2023 08:07:32 GMT

Payments will continue at the Out of Contract rate until you cancel your account, having given the required notice. You can't just stop paying. When you want to start again, it will be a new account with whoever your chosen provider is (including Plusnet) and a new connection. Some of your existing line may have been repurposed and used for someone else (on ADSL or FTTC).

You'll need to give Plusner a call, or send a letter to cancel as per the cancellation policy: https://www.plus.net/help/legal/cancellation-policy/

topic Re: Contract ending in My Account/Billing

Contract ending

Re: Contract ending