topic Re: Moving provider and end of contract in My Account/Billing

Moving provider and end of contract

sjb2016 — Wed, 26 Apr 2023 21:16:59 GMT

Hi,

My contract is coming to an end on May 24. Unfortunately, as Plus.net are not offering VOIP services with their full fibre packages, I'm thinking of moving to another provider. My question is, if I start the process of moving now, in the last month of my Plus.net contract, will I have to pay any early termination fees or will it just be my standard monthly payment that is charged? Ideally, I'd get a pro rata rebate for any days I didn't use with Plus.net, but that seems...unlikely

Thanks

Re: Moving provider and end of contract

Baldrick1 — Wed, 26 Apr 2023 21:43:22 GMT

@sjb2016

See this topic https://community.plus.net/t5/Broadband/When-can-I-switch-to-a-new-provider/m-p/1918859#M356998

Re: Moving provider and end of contract

sjb2016 — Thu, 27 Apr 2023 07:33:39 GMT

That's what I get for searching rather than just scrolling through the correct forum Thanks for your help.