topic Re: Termination in My Account/Billing

Termination

Aidenai — Sun, 23 Apr 2023 09:25:40 GMT

Could someone tell me how to terminate my current 12 months contract (Broadband and phone rental)?

jab1 — Sun, 23 Apr 2023 09:33:03 GMT

Are you moving to another provider, or wishing to cancel without moving?

Aidenai — Sun, 23 Apr 2023 10:05:38 GMT

Cancelling without moving

jab1 — Sun, 23 Apr 2023 10:08:57 GMT

Cancelling as in having no phone or BB at all, or moving to another provider?

Aidenai — Sun, 23 Apr 2023 10:14:04 GMT

I'm moving aborad, so I want to cancelling my 12-months unlimited Broadbandinc. Line rental contract, and don't need to move to another provider.

jab1 — Sun, 23 Apr 2023 10:17:09 GMT

Ah, OK. In that case, you will either have to call PN, or send a letter (recorded delivery) to:

Plusnet PLC

The Balance

2 Pinfold Street

Sheffield

S1 2GU

Aidenai — Sun, 23 Apr 2023 10:18:19 GMT

Got it, thank you!

Mav — Sun, 23 Apr 2023 13:11:39 GMT

Moderator's note(s):

Thread moved from Broadband to My Account/Billing.