topic Re: Cancel Bt Sport before activation in My Account/Billing

Cancel Bt Sport before activation

cordyline — Sun, 09 Apr 2023 09:14:42 GMT

Ordered By sport yesterday. That was a mistake, I forgot how cumbersome and moody it is. It hasn't changed since I last had it. Keep getting an error message "unable to find an active BT subscription". Don't get these problems with NOW Tv, which is a smooth operation compared to BT. So I want to cancel please...

Re: Cancel Bt Sport before activation

willcutforth — Sun, 09 Apr 2023 12:17:00 GMT

Hey there, I have just created a ticket for you on https://www.plus.net/wizard/?p=view_question&id=232949137 Reply back to that and I will do all the work that needs doing

Re: Cancel Bt Sport before activation

cordyline — Sun, 09 Apr 2023 12:53:20 GMT

Thanks.

Re: Cancel Bt Sport before activation

willcutforth — Sun, 09 Apr 2023 13:10:50 GMT

This has now been sorted for you Do you need me for anything else at the moment

Re: Cancel Bt Sport before activation

cordyline — Sun, 09 Apr 2023 13:20:13 GMT

Will I be charged, as I haven't used it? I couldn't use it because of an error code.

Re: Cancel Bt Sport before activation

willcutforth — Sun, 09 Apr 2023 13:29:45 GMT

I will sort out any issues with the charge because like you say you didn't use it